Returns & Exchanges
At Pande, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for all eligible returns and size exchanges. Items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Initiate the Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return slip provided in your confirmation email.
Ship the Items
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing